I am a real estate professional with a reputation of integrity and trust for the last 15 years. With a degree in Business Marketing, I started my career in escrow, learning the inner workings of the real estate business.
Over the years, I have managed 3 branch offices, opened 2 new offices, and have been involved in over 1000 transactions. Applying this knowledge to every client, I will help guide you through the complex real estate process.
Fluent in Cantonese and Mandarin, I can help break down communication barriers with international clients. With over 50% of clients from referrals, I'm focused on establishing a long standing relationship based on commitment and results.
Jennifer Chan is definitely one of the best realtors you can find in Los Angeles. We’re more than lucky to know her in our very first house shopping. That was 6 months ago when we walked in an open house and met Jennifer. Now she’s done a great job to help us buy a beautiful house we want in Pasadena, and we enjoyed a pleasant purchasing experience. Most importantly, our cost is less than expected.
The reasons why we’re so satisfied with the service Jennifer provided could be summarized as below:
She’s quite a good listener. At first, we didn’t know exactly what we’re looking for. But Jennifer can clarify what we “want” or “need” through only some short conversations. That saved us a lot of time.
She’s straight forward and never plays tricks. Being born in Hong Kong and grown up in LA, Jennifer not only speaks both Chinese and English fluently, she’s totally American styled. Everything would happen or going to happen she would explain to you clearly in advance.
She’s a well-rounded profession. Used to be loan and escrow officer, Jennifer’s not only good at searching suitable properties for clients, she always keeps an eye on the details of all related documents before we can sign.
After knowing her twenty-year working experience in realty business, I’m impressed how Jennifer keeps her enthusiasm and dedication so well all the time. Every time I saw her, she looked so young and happy. I think that’s why she’s successful.
Find Jennifer, if you’re looking for a trusted realtor. You’d soon experience what I said.
Sep 7, 2012
Very knowledgeable and very helpful in finding information about the neighborhood and the prices of similar houses recently sold in the same area.
Oct 3, 2012
I met Jennifer while I was shopping for a new home in Pasadena, CA.
Through my experience with her, Jennifer is very detail-oriented and listens to my needs and requirements in searching for a property. After a visit to each property, Jennifer will always ask for my inputs, what I liked and what I disliked about the property - she is extremely responsive to my preferences, she never "assumes" what I like or dislike and will always verify with me if she had any questions.
What I enjoy most about working with Jennifer is her candid inputs in matters where I may be a little unsure of. Making up for my lack of expertise in regards to properties, she has often times asked the showing agents the appropriate and necessary questions that have often helped me learn more about the properties I was looking at.
During the purchase of my house, Jennifer made it an easy, painless and quick process for me. She is always quick to update me with the information that I needed to know and made sure to remain contactable anytime I had a question during the process of acquiring my property.
She is currently assisting me with another project on behalf of my family and even though we have not had any luck in finding a property that meets my family's exacting standards for the past 5 months, Jennifer has never failed to continually update me on newly listed properties that my family may be interested in on a timely basis.
Oct 9, 2012
It was a hassle and worry free buying experience with Jennifer Chan. Since I am a first time buyer, I had many questions and concerns, and Jen was being very patient explaining the whole procedures to me. Throughout the whole home search, we encountered difficult and unreasonable seller, some unexpected obstacles with lender, numerous paperwork, and yet, Jen was able to take care of all that for me. The fact that she never rushed me to make any reckless decisions, and her main concern was to find me a property that’s best fit my interest, I felt that she’s more like a friend than an agent to me. I am very impress with Jen’s service, it can’t get any better than that.
Feb 19, 2013
Jennifer is very good realtor with good negotiation skills. she was very responsive to my demands and helped me to find the condo that with my criteria. She is very friendly and does not mind to show you as many as properties that you like to see!
Sep 7, 2012
I met Jennifer about a year before I sold my loft.
Jennifer did a thorough market analysis that was impressive and well thought out, she listed the property and had multiple offers within the first week, all contingencies were removed promptly, and Jennifer sold my property for the asking price. We struggled at times, with differences and interactions with the selling agent but to her credit and professionalism and the company she works for, we resolved the issues through mutual agreement and closed on time in just over 30 days. I would attribute the mild bumpy road to tougher compliance standards, more red tape imposed during the sale of a property in today’s complex market, and especially with the down market. The selling agent did his best at asking for unreasonable assurances through contingencies in a new building built to code and inspected monthly by the city. Jennifer worked diligently to remove contingencies, one of which the selling agent had to pay for out of his commission. Through the adversity, since most escrows never “sail” through, we grew closer and triumphed with teamwork and compromise.
Jennifer kept her cool and persevered, keeping my interests in the forefront, for which I am very grateful.
Because of the above test in working through some adversity, I believe Jennifer would stand behind any client with the same kind of professionalism, zeal, hard work in representing their transaction through to completion.
Jul 20, 2012
Jennifer is constantly growing as a realtor and is always gathering more knowledge of the local area and current market conditions. With all that knowledge, she helped us with choosing the correct price point and also determining the best timing to put the property on the market. I was also very grateful to her for making the process as stress-free as possible. During escrow, I expressed worry over the buyer side not coming through. Jennifer reassured me that she had been talking to the buyers side, the lender, and also the escrow agent to make sure that everyone was on the same page and was anticipating problems before they occurred. She told me to sit back and relax, and just let her do her job--all I had to do was to sign documents when they came to me. Also, another advantage to working with Jennifer is her embracement of modern technology. My mother was co-owner, and she was out of the country during the transaction. Jennifer was able to coordinate all the communication and document signing thru email and Docusign. No longer do we have to mail hard copies back and forth. Everything was done digitally. It was so easy and smooth.
Mar 8, 2012
Jennifer is an exceptional realtor who helped me find the home that I've been looking a very long time for. She was extremely responsive and supportive and never put any pressure on me to make quick or rash decisions. She always made sure I had all of the info and was comfortable with the choices I was making. Her past escrow officer experience is like a cherry on top in ensuring your entire process up until closing is covered by someone watching out for you. I will not hesitate to recommend Jennifer to anyone looking to purchase or sell a home, and in fact already have referred a friend who's also a happy client of Jenn's. Thank you so much for everything Jenn!!
Apr 9, 2012
Being a first time homebuyer, I was a little anxious about finding the right home and going through the crazy process of buying a house. It was then that a friend recommended Jennifer to me. I met with her initially over coffee and I was very impressed with her level of preparedness as she showed up for the first meeting with a list of properties I was interested in along with comps and other relevant information. She took the time to understand what I was looking for and then carefully explained the buying process/timeline - it was a very productive first meeting and I instantly knew that I was in good hands.
Before I knew it, she was helping me make an offer on a place. Throughout the offer/negotiation/escrow phases, she was quick to follow up on things and carefully outlined/explained every detail and option - putting my mind at ease and answering my questions about the tons of documents I was signing. When it came to crunch time, she worked late to ensure I wasn't missing a step and made sure the seller's realtor, mortgage broker and escrow company were in lockstep. She is a top-notch professional and I give her my highest recommendation.
Apr 17, 2012
My husband and I met Jennifer last year when we started looking to buy in Pasadena/LA downtown areas. She's very knowledgable about both locations. Every time we met up, she would come very prepared with all the properties that fit our criteria and let us know the pros and cons. She's very professional and smart as she's very quick to learn what our tastes are like by really listening to us. She's very diligent and persistent but never too pushy to make you feel like you have to make a decision when it's not right.
After we have finally found the perfect home (after almost 6 months), we encountered several unexpected obstacles along the way, some could have put an end to our journey in buying a house. However, each time, Jennifer didn't give up. With her experience and negotiation skills, she helped us resolve all the issues and make it a happy ending! Thank you, Jennifer!
We were very lucky to have her as our broker and we look forward to working with her again in the future, whether to buy, sell or to rent!
Jun 5, 2012
Buying a home can be very stressful especially for the first time buyer. We met Jennifer through our good friend who just purchased a home through her. She’s a GEM! Jennifer made the whole process a breeze for us as tough as the market is right now.
We had a few other real estate agents prior to Jennifer but none as professional, detail-oriented and aggressive as her. She was prepared to understand what our needs and wants were.
Jennifer was well prepared when we visited properties and would ask us questions along the way to find out what we liked and didn’t like. With her expertise and experiences, she pointed things out we never considered in the past with our other agents. After working with Jennifer not too long, we found our new home. The property had multiple offers but Jennifer had a game plan ready before we put in our offer. This is when you need an aggressive agent especially in a market like now! Jennifer made the process so easy for us we did not have to stress a bit. Jennifer assured she would handle all the legwork and only reach out to us when she needed to – paperwork, my decisions, requests, etc. A month later, our escrow closed and we are now first time home buyers. We are so grateful to have met Jennifer and would highly recommend her to anyone who’s looking for property.
May 29, 2013
Jennifer was very pleasant in making the selling process easy for our property. Having previously had a very stressful experience, I was dreading going through the process again. The property that was listed ended up selling on the very first day that the house was shown to other realtors in the area. Jennifer handled our property sales well and closed it at a very satisfying price. She was flexible and negotiated a fair commission rate. She also made it very easy for us to go through with the process by using online docusign, avoiding the hassle of meeting in person for the signatures. Through Jennifer, the process was nice and painless. I would recommend Jennifer’s services to family and friends.
May 31, 2013
As a family of Engineers, me and my wife have a tradition to take everything in the most efficient and straightforward manner and every time Jennifer can deliver what we need and beyond.
Buying a house as a first time buyer may seem overwhelming and frustrating, but with Jennifer's knowledgeable guidance, considerate patience, meticulous planning and absolute integrity, she can always take the frustration out of a messy process and leave us a clear way. We put our trust in Jennifer during house hunting, bidding and negotiating and we are more than happy to finally closing on our first home in Pasadena. Me and my wife are more than honored to work with Jennifer since last summer and we sincerely recommend Jennifer to anyone who is in need of a helpful, resourceful and dependable Real Estate Professional.
Feb 26, 2015
Jennifer is an outstanding professional real estate agent. She was very attentive to our needs in the sale of our condo and the purchase of our new home in Pasadena. It was a pleasure working with her through both transactions. She made herself fully available and quickly returned all our calls and emails. She proved to be a straightforward, trustworthy, and supportive agent. We highly recommend Jennifer for all of your real estate endeavors.
May 10, 2015
Jennifer helped us find and purchase a townhouse in Pasadena. After about a month searching we made an offer, and within a week of negotiating, it was accepted. I knew nothing about the community, so her expertise was helpful in finding the right place. I previously had the opinion, "why do we even need a real estate agent?" However, near the end of escrow, the sellers and their agent tried to pull some shenanigans and Jennifer handled to situation like a pro. Luckily, we had the better agent! We love our new home and sincerely thanks Jennifer for her help.
Aug 30, 2015
Working with Jennifer has absolutely been a wonderful experience for me and my wife. She is truly an exceptional agent and delivered on everything she said she would. To us, we had somewhat of a complex process as I'm happy to detail below and we were fortunate to have an outstanding agent on our side as I'm sure not every agent would have been able to deliver the same results within the same time frame as Jennifer. We could not have asked for a better outcome as Jennifer exceeded all of our expectations.
We initially asked Jennifer to help us rent our condo unit in downtown Los Angeles. In our first meeting, she came prepared with more information than I had originally asked for. By the way, Jennifer has an extremely deep knowledge of downtown Los Angeles. As first time landlords, she walked us through the whole process and her expectations. Shortly after our meeting, Jennifer had some amazing photos taken of my unit and listed it immediately on the MLS.
Jan 9, 2016
Jennifer in a word is fabulous! She is an absolute expert. From the very beginning she was confident and every recommendation was spot on. I appreciate her excellent communication and meticulous organization. My only wish is that I had more people around me that have her work ethic and skill. I give her my highest recommendation without hesitation.
— JSM Ponce
Dec 11, 2014
Outstanding is the word that comes to mind when describing how Jennifer Chan from Partner's Trust helped us with the sale of our Pasadena condo. She thoroughly explained the process from start to finish and guided us throughout. Her experience is evident in the way she marketed and listed the property. It wasn't long after the listing that the offers were in and she helped us close the deal. We appreciate her professionalism. She quickly replied to all questions, phone calls, emails, and texts. She is now helping us find a new place to call home. If you are looking for a dependable and hard-working real estate agent, Jennifer Chan is your best bet.
Nov 9, 2014
I recommend Jennifer Chan as a realtor. She found me a house with great patience. She was very thorough and worked hard as well as keeping me informed.
I am now actually quite proud of the home and totally in love with everything here. Thank Jennifer for all your hard work and dedication.
Oct 24, 2013
You want a great Realtor, do not look anywhere else. Realtor's should not be a salesman, but in reality many are just that. Jennifer is not a saleswoman, her vested interest is like a business partner with and added personalized service. With Jennifer's help, I have purchased two properties with another going into escrow. Such a pleasure working with Jennifer.
— Mike A
May 13, 2014
In our relocation from Chicago to Los Angeles, Jennifer helped us locate and purchase a home that was great for our family. She was attentive to our needs, honored our budget, and was diligent in finding a home that suited us. She has extensive knowledge of the area. Once we found a home, she was extremely skilled as a negotiator. She strongly advocated for us and made sure that we were well represented in the deal.
Not only is she extremely professional and skilled as a realtor, she is also an enjoyable person to work with. She is fun, considerate, and professional. She helped make a daunting cross-country purchase achievable.
Jul 23, 2014
We picked Jennifer as our realtor because of her knowledge of the LA and Pasadena real estate markets, the fact that she truly cares about her clients but more importantly because we thought her negotiating skills would come in handy when bidding against multiple buyers. It paid off. Jennifer coordinated the sale of our loft while we were out of the country. We trusted her expertise, followed her recommendations and were very impressed when our offer on the new property was accepted over several other (including cash) offers.
You can always tell by the tone of her voice when she calls with good news. She gets so excited for her clients. In short, we have had a great experience and I would not hesitate to recommend Jennifer as a realtor.
Sep 4, 2014
My words can’t express the satisfaction I received from Jennifer’s personalized service. She has clearly gone over and above what is normally expected from a quality realtor.
She provided amazing high quality marketing materials including an aerial drone video. Her creative expertise in the staging process really made a dramatic impact in the presentation of the space. She also organized a high profile art show at the property for additional exposure.
During the escrow she was on point making sure contingencies were removed and that the appraisal and loan process was being expedited with no hitches. This actually led us to close escrow early.
Your property deserves the best service.
Partners Trust is a discerning and conscientious real estate company who leverages
its global network, media savvy and command of the market to provide high net–worth
individuals across Los Angeles a discreet and peerless level of real estate service.