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Jacki Asplund

Associate Partner

CalBRE# 01269575

Jacki Asplund Realtor

I was raised and currently reside in La Canada with my husband and two sons. I am a Cum Laude graduate of UCLA, received my real estate Broker license in 1999 and have closed over 200 transactions. Since buying or selling a home is a life changing event, I am dedicated to making it a smooth yet informed experience for the client. I pride myself on making sure every detail of the transaction is attended to while making the client feel comfortable and not pressured. I welcome the opportunity to assist you with all your real estate needs.

It was a pleasure working with Jacki. As first-time home buyers, we had a lot of questions but she patiently walked us through each step of the process. She responded to emails, texts, and phone calls right away. Jacki is professional, friendly, and personable, and I'd recommend her to everyone.

— Buyer

Aug 30, 2016

Jacki was amazing to work with. Even when I wasn't quite ready to buy a home, she kept in contact whenever she saw something I might be interested in which was great. The whole transaction was smooth and she was able to provide me all the answers to my questions. I was able to purchase a house that I know my daughter and I will be so happy in. Can't wait to remodel and move in. Thanks Jacki for making it happen!!!!

— Janey Chu

Sep 7, 2016

Jackie was helpful, attentive, efficient and thorough. I was very impressed and in fact will be using her again

— Kathy Bogle

Dec 12, 2011

Jacki was fantastic! She was an excellent guide through the unfamiliar & complex aspects of the home-buying process

— Michael Garfield

Aug 20, 2014

She is patient, kind, and extremely knowledgeable. She is available and extremely responsive! She showed us numerous houses and navigated a house sale, which involved us putting in offers on two homes--one that was in foreclosure & was the one we happily bought. She helped to expedite the closing, too, because of her problem solving abilities and years of experience.

— Christine Tarr Choba

Sep 14, 2014

Jacki is an outstanding realtor who worked with us for many months and many multiple offers to help us successfully find our new home. She'll be our first call when we buy our next house, and should be your first call too!

Aug 14, 2010

Jacki is passionate about her work and it shows in her success and ease of home buying & selling process with her. She is a hard worker and puts your needs and desires first, while being honest and transparent about what is truly possible as well as all the "fine print". She was both our selling and buying agent and I wouldn't use anyone else in our future moves. She is both professional and a friend, knowing that this is not just a business transaction for you . . . this is about saying good-bye to the last chapter of your life and embarking on a whole new life in your new home. I enthusiastically and whole-heartedly recommend Jacki to anyone looking to sell &/or purchase a home. She will work her hardest to get you the best deal possible, pass savings onto you that other agents wouldn't and ensure your happiness with this very important move for your family.

May 4, 2006

Working with Jacki was a true pleasure. She always made herself available for me when ever I had any questions. I was very unsure about buying my first home and Jacki made the experience simple and pain free.

Jacki exceeded our expectations as a real estate agent. She was extremely patient with helping us find a home. She was so prompt in returning emails and phone calls. Our home was a foreclosure & she navigated an extremely difficult process brilliantly!

May 5, 2010

Jacki was great! She allowed us to call her day or night when we had questions regarding our purchase. She worked to show us a multitude of homes in our price range and neighborhoods until we found the one we loved! We looked at homes too numerous to count and she was with us all the way.

Sep 10, 2010

Jacki was extremely patient, knowledgeable, and really listened to what we were looking for. When we finally found our house, she walked us through the process, step by step. We will definitely refer her and contact her again if we are looking to move.

May 6, 2010

Jacki was great. Very responsive and got us pre-approved in one day. She was in constant contact and worked into the night to help us make an offer. She was great!

May 5, 2011

The team the Jacki had was all 10's in my book... For being a first time buyer, Jacki, Lisa, John VeNtti and Gavin were all really easy to work with. When ever I felt overwhelmed and reached out they were there for me. All tens in my book.. And the refund when it was all said and done. How and who can beat that? My next home buying experience will hopefully be with these guys... Do yourself a favor and get involved! Jacki Rules...

— 2011-05-19

Jacki and her team (Lisa and Gavin) were great. They made the process easy, and efficiently got us to a closing on a tight time frame. She's a real pro who takes an authentic interest in her clients

May 6, 2011

Jackie always responded within 30 minutes (usually less) and helped support me through a difficult escrow. Never had the chance to meet her in person, but that was a non-issue given her ability to effectively communicate by e-mail and telephone.

Jun 30, 2011

There is nobody better. She is knowledgable and fast and friendly. I couldn't have asked for more.

Apr 25, 2011

Jacki answers questions and requests in timely manner and she is very personable.

Aug 15, 2011

She's very good in responding back & follow up with seller's agent but I wish she discussed the situation and options more clear before making my offer, that would make a big difference.

Sep 27, 2011

Jacki was always there to help when we needed it. She responded quickly to any questions we had, and walked us through every step of our new home purchase.

Sep 29, 2011

She was great! She went above and beyond the call of duty for us. She was prompt, polite, and answered all of our silly questions. We felt very comfortable with her.

Sep 29, 2011

Although I only met Jacki in person once, I can say that both her and her staff were always quick to respond to emails/phone calls and my path to buying a second home could not have been smoother!

Oct 28, 2012

My experience with Jacki and Noelle was simply wonderful. Two of the hardest working people I know, great personalities, exceptional communication and follow-up. When it looked like we might not close by the seller drop date due to a very unorganized, unprofessional lender (which would have meant losing the property altogether), they miraculously got the wheels turning on the other end and we closed on the very last day possible. Highly recommend Jacki and her team!

Oct 31, 2012

Overall, it was a decent experience. We weren't blown away, but Jacki was a available and responded to our requests. We were dealing with a particularly uncommunicative seller and we felt that unless we were very proactive in urging Jacki to action, that for the most part she was content to sit back and wait for things to happen.

Nov 15, 2012

Very professional, attentive, communicative. Showed real care for us as buyers. Very professional and efficient team.

Feb 2, 2012

We were in a best and final, multiple offers situation on an REO property. Within hours, Jacki was able to put together our offer quickly and professionally.

Feb 8, 2012

Jacki and her team did a great job steering us through a challenging escrow process. They were always courteous and attentive, and they talked us off a few ledges.

Feb 16, 2012

I don't think I give out such high scores easily, but Jacki, Noelle, and the rest of her team absolutely earned one. We had a range of experiences during the purchase process from an essentially incompetent loan processor to good inspectors, but Jacki and her team are head and shoulders above everyone else we interacted with. Despite a difficult REO transaction and lender delays, they managed to close 19 days ahead of the due date. This was accomplished by amazingly constant and prompt communication throughout the entire process.

Apr 23, 2012

Easy to work with and very accommodating. The entire team was fabulous!

If you're looking for a realtor who is prompt in responding to questions, forthright with guidance, and respectful of your concerns & anxieties throughout the buying process, Jacki Asplund is that & more with her responsiveness without the pushiness that's often the case with many commission-based realtors. Noelle Moulden, my transaction coordinator, handled every bump along the road with a 'No problem, I'll take care of it' attitude. She never sidestepped any issues - and they will come up! Jacki & Noelle offered prompt assistance throughout the tight escrow timeline in a multiple offer situation - and their dedication made the difference in this case. Thank you both!

May 3, 2012

Jacki was a true professional in a difficult situation. Purchase was an REO with all the Bank problems I had been warned about. Jacki guided me through it all and I got the house I wanted at the price I wanted to pay.

May 16, 2012

messy home buying experiences before landing our dream home and Jacki managed to keep thing running smoothly and always made herself available. I would strongly recommend her.

Jun 18, 2012

We really appreciated Jacki's knowledge of the area and her understanding of what would be fair and competitive bids. She also was great about finding out the background context of each bidding situation in terms of whether there were multiple bids or issues that had cropped up in previous bids. While she was often very busy, she always responded quickly to questions and requests via email.

Sep 12, 2012

Jacki and Noelle were amazing to work with. Jacki did great negotiating with seller and when appraisal price came below contract price she worked with seller to save us thousands of dollars. From very start Noelle helped coordinating each and everything in my complex and long escrow process. Noelle was quick to respond and very pleasant to work with. Great team !!!!

Sep 21, 2012

Jacki is hard-working, professional and fantastic at her job. She has her client's best interests at heart, is patient and understanding and never pushes in one way or the other. She is a dream to work with and I trust her immensely.

Oct 11, 2012

Jacki and Noelle have been quite delightful to work with. They were always available to answer any questions, understand your priorities and worked efficiently thru out the whole process. I'll work with them again for future transactions

Oct 19, 2012

It was a pleasure working with Jacki and her team. It was my first time to buy a house, and Jacki and Noelle were there for me every step of the way. They responded to my questions right away. I made a right decision by choosing Jacki as my agent. She is wonderful. If it wasn't for her, I think I would still be looking for a house. I will definitely recommend Jacki to anybody looking for a house.

Nov 22, 2012

Jackie's been on top of things at all times during the transaction, excellent communication I never had to wait more than a few hours to get answers, she addressed all my concerns promptly and was very supportive and understanding of my requests with the seller. Thank you!

Nov 30, 2012

Jacki and her team were terrific! They all really helped get to get the deal done in time, and her advice helped me get the house I really wanted! 2012

Dec 4, 2012

Jacki was always prompt in responding to my questions and walking me through the process.

Oct 17, 2012

Jacki is very professional and always available. Even when she was on her vacation! She was prompt and handled everything in timely manner. She made the process so easy. Thanks to her we purchased our first home and we are very happy!

Jacki was terrific and was very good for what I needed. Appointments were scheduled quickly and promptly and when it came to purchasing, I got exactly what I wanted. Noelle (the coordinator) made some errors and it seemed that it was just a lack of attention to detail in a few cases, though I can't say it was material and it was corrected and she was very friendly in the process.

Even though Jacki was on vacation, she responded to my email by pulling the offer paperwork and submitting the offer on the same day. Jacki also did great work on another house I bought last year.

Working with Jacki and her team was a wonderful experience! Jacki is knowledgable, professional and always available. We purchased our home in Woodland Hills through Jacki while living halfway across the country and several timezones away. This required flexibility and commitment and a bit of faith that our needs were being met. We couldn't be more pleased or satisfied with our experience. Despite the fact that I had only met Jacki once during a brief visit to LA, and that my husband did not met Jacki face-to-face until after our home closed, we felt supported in our decisions. Thanks to Jacki, we are now the owners of a lovely home.

Jacki was great to work with. She was efficient, resourceful, and diligent. We couldn't have asked for a better level of service.

Jacki was very accessible and highly responsive to us during our purchase.

Jacki was helpful, responsive and knowledgable. She provided me with thoughtful advice and valuable guidance. With her assistance, I was able to purchase the house I wanted at a good price and on a quick timeline. I highly recommend working with Jacki!

Jacki was great with helping us through the offer. As first time purchasers on a house with multiple bids, she helped us understand the process and what has happened in other situations that she has seen. She guided us through the process seamlessly and things worked our very well.

Jacki and her team went beyond the call of duty. My wife and I wanted a shorter than usual escrow, both Jacki's and Noelle's due diligence made it happen. The experience was fantastic

Jacki was friendly, knowledgeable, and quick with responses. She helped our first-time buying process go as smoothly as possible.

Jacki is a fantastic person to work with. We worked with her to buy our new home over a lengthy year long process. It was a very difficult market for buyers but in the end we were successful in closing on a home that we really liked. She was patient through out this long process and always on top of everything that she was involved in. She was always reachable and very responsive to all our questions and needs during the buying process. She was very knowledgeable about the market and always gave us frank and relevant advise. Needless to say she is one of the best Real Estate agents we have worked with.

Jacki was very responsive to all our inquiries. We didn't have to wonder if she got our text or voice mail. Jacki was very knowledgeable about the process and patient when explaining things that we could technically easily locate on the site. On top of being a professional, she was a super friendly and pleasant person to work with. Overall, we felt well supported in a complicated process and taken care of.

Jacki was very responsive to our questions, communicated quickly and clearly, and made the home buying process very easy. She and her team were very punctual to all meetings, and everyone was very professional. We toured one house with Johnathon Case who proved to be exceptionally helpful regarding both the property we were viewing as well as the housing market in general.

Jacki and her team has made a very stressful process easier. Always returning our phone calls and emails at first moment made us feel taken well care of.

It was such a pleasure working with Jacki. She was very prompt to respond to and answer all of our questions and concerns. Her advice on how to bid, helped us to successfully purchase our home

Jacki was very responsive and returned calls quickly. We had no problems making arrangements any time we wanted to see the property. She coordinated with the seller for requests that we made and the outcome was always good. We appreciated all the help during our first home purchase. Thanks, Jacki!

I would recommend Jacki's services to my friend. She always gives us recommendations and professional views when we have questions about the sales. She is responsible and quick for the reply.

Jacki's team is the best. John and Lisa are amazing. Over the last few years, we saw upwards of 100 houses with them, and several times we came close to buying, and finally we bought our dream home last week. Jacki's team was always there with us. They are quick, efficient, communicative and caring. I don't know why anyone needs to go anywhere else to buy their house. These guys go above and beyond the call of duty.

Jacki and her team are very responsive in our buying process. She negotiated several offers for us and communication was always fast and clear. The whole buying process was very smooth!

Jacki was extremely responsive. Even when she was on vacation she responded to email immediately and moved things along. When we needed paperwork urgently signed over the New Year holidays, she got everything signed even though she was on vacation.

Jacki and her staff worked seamlessly to help us buy our house. The staff is always there when we had questions and reminded us of all our

Jacki has been very helpful, courteous, and prompt throughout the process.

Jacki is the best. We've used her on several transactions and she's always done a great job. She's always available and is extremely prompt which is crucial in today's housing market. I'm sure she juggles many many clients, but I have never felt like she has a more important client or transaction than mine. This is an easy choice- go with Jacki.

Jacki has always been quick to respond to my every question and request. Great service always.

Jacki really knows the market in La Canada Flintridge and patiently showed me dozens of houses until we found the right one. She learned our tastes and was able to recommend listings for me when she'd seen them in person since sometimes the online listings don't give the real feel of a house. She and her team helped make the move smooth by passing on lists of utility companies to switch over utilities before move-in. Jacki has also been an invaluable resource for me after moving in helping me find the right preschool for my son and navigating the new area.

— Sheila Dunbar

Sep 4, 2014

Jacki's an excellent agent. She's always there to answer any of our questions, and always immediate via email or phone.

Jacki is an outstanding agent. We are first time home buyers, and Jacki made the home buying process seem very easy. She was always there to answer our questions, we had many, and was always patient and helpful. She provided us great advice on the different properties we saw, and really fought for us to help get 'the one.' I would recommend Jackie to my friends and family. Simply a great agent.

Jacki was professional and attentive to our needs. As first time home-buyers, we had so MANY questions. Jacki was always prompt at responding to us by email, phone, and/or text and also took time to explain the complicated procedures and documents in detail.

Jacki was very responsive and helpful throughout the whole buying process, we made the initial offer while she was on vacation, but she still responded to our emails and communicated with listing agent promptly. We would definitely work with her again for the next property.

Jacki and her team were absolutely wonderful to work with! We are so glad we chose Jacki to assist in purchasing our home. Highly recommended. Thank you, Jacki!!!

Jacki and her entire team were absolutely wonderful to work with! We had been looking for about 6 months and put in offers on quite a few homes. Jacki was helpful in guiding us what would be an reasonable offer and worked with the listing agents in helping our offer stand a chance. We are so glad we chose Jacki to assist in purchasing our home. We highly recommended her. Thank you, Jacki!!!

Outstanding! We've used probably 5-6 realtors in the past and Jacki is by far the best! If you can use her, consider yourself lucky and rest easy that you're in good hands.

We are very to have Jacki and her team for purchasing our first home. With her professionalism and knowledge in this field, we were able to get the house we dreamed very smoothly. Thank you

We had an amazing experience with Jacki. She is very professional, responsive, patient, honest and a total joy to work with. She has wealth of local real estate knowledge and experience. She is very persuasive and an excellent communicator. She guided us at every step of the process and watched out for our interest. The house we got had a cash offer but we got it because of her. We were glad that she was on our side. Look no further, she's the best!

Dec 8, 2014

Wonderful experience buying our first house. During a very competitive market, Jacki negotiated and worked hard to get us our first home. She has amazing knowledge of the area and ensures you get the right house for your family! I would give 10 stars if I could :-)

Dec 2, 2014

Jacki and Sam are not only superstar agents, but are also class acts in terms of service and representation. They genuinely care about getting you in the right home at the right price and selling your home to the best buyers that make the most sense for your needs. They are honest and forthcoming with what the 'reality' of the situation is (even if it's hard to hear) and will also take risks to go after opportunities that are not 'the norm'. They made the entire process smooth and painless for us, working night and day to make our sales a success. We have been through 2 sales with Jacki and Sam, both getting well over asking (which were already listed well over appraisal price) and 1 buy where we beat out multiple offers. I can't say enough about these wonderful agents. Both professionally and as people who really care about your happiness, they are the best!!

Oct 24, 2014

It’s been a great experience working with Jacki. Knowledgable, efficient, transparent, and dedicated. Growing up and living in the area makes her extremely knowledgeable about the neighborhood and people in the area. That proves to be extremely helpful. She is very responsive and you can always count on her swift reply. We also highly appreciate her transparency and dedication to addressing your needs and considerations. By the way, you will always find her arriving at an appointment earlier than you. Somehow she figures it out when you are gonna be early:) She helped us navigate through the whole process of buying our first house and it couldn’t have happened so smoothly without her! We enjoyed the experience and highly recommend her.

Oct 21, 2014

Jacki is amazing! We have worked with her for years now. She has assisted us in many situations and we would not imagine going with anyone else. She is always extremely responsive and always puts our needs first. We highly recommend Jacki to anyone in need of a real estate professional!

Oct 22, 2014

We've used Jacki for several purchase and sales transactions over the past 7 years and we could not be more pleased with the results. From over asking sales to under asking purchases, she has been the queen negotiator! When finding one home with us, we toured homes every weekend and sometimes weekdays for over a year before finding a good match. I can honestly recommend her without reservation for the smallest condo to multi-million dollar estate.

Sep 13, 2014

You and your team have made my first home purchase a wonderful experience. Thank you for walking us through each step of the home buying process, and guiding us through issues when they arised. Also, thank you for negotiating 15k off our initial offer. That extra money can be used for improvement toward to our new home.

Sep 7, 2014

Jacki is the consummate professional ! She is knowledgable , organized, timely and effective! Jacki's negotiating skills are powerful and follow through superb! I have purchased and sold many properties over the years and will use and recommend Jacki every time in the future!

Sep 4, 2014

Jacki was fantastic! She was an excellent guide through the unfamiliar & complex aspects of the home-buying process.

— Michael Garfield

Aug 20, 2014

This whole process was time sensitive and she was always there and understood the urgency. She was the shining light in a tough purchase and was particularly helpful with a "challenging" lender. We would definitely ask her to serve us again

— David Treadwell

Sep 4, 2014

You and your team have made my first home purchase a wonderful experience. Thank you for walking us through each step of the home buying process, and guiding us through issues when they arose.

— Richard Jung

Sep 14, 2014

Very good Realtor. Jackie is at the top of her game.

May 13, 2003

Jacki and her team were great. They found us the perfect condo. Moving to the west coast from Washington DC was a huge change for us. Jacki and her team were there for us every step of the way. They were very professional, handled the details with ease, answered all our questions and even suggested restaurants we might like.

Jun 20, 2014

Outstanding experience with Jacki. Just the right amount of hand-holding and feedback. She knows her business and is able to provide immediate and useful guidance during the entire process.

Jun 23, 2014

I found the property on my own and I enlisted Jacki's help when I wanted to make an offer. Jacki guided me through the whole buying process and most of the interaction was through emails and phone calls. She was always available and patient to answer my questions. I was kept up-to-date throughout the process and it is a pleasant experience working with her.

Jun 26, 2014

This was our second experience buying a home. We enjoyed our experience working with Jacki and her eam. All aspects of the service were excellent and we appreciated their professionalism. Jacki is always prompt in responses and in following up with our requests, even when she was traveling. We valued her insight into real estate and schools in the La Canada area. Jacki also helped us through the process of dealing with our lender/loan underwriter who were slow in closing the deal.

Jul 11, 2014

Jacki and her team were wonderful to work with! They walked us through each step of the process and were always available when we had questions or needed assistance.

Aug 1, 2014

Jacki was incredible during the whole process of buying a home. We were first time home buyers, and she was unbelievably patient with all our questions. She was very quick in responding to emails and calls and clearly explained every part of the process. Not only that, but her skills in making offers and negotiations helped us get the first house we decided to make an offer on!

Aug 1, 2014

We are very lucky to have Jacki and her team for purchasing our first home. With her professionalism and knowledge in this field, we were able to get the house we dreamed very smoothly. Thank you

Aug 31, 2014

Jacki was the best! She and her team took care of everything and were on top of the entire process making sure we received the best possible offer for our home! She and her team made closing quick and painless as well. We can't recommend Jacki highly enough!

Aug 22, 2014

Jacki was very prompt on answering and helping with our questions. The market was fierce for buyers and Jacki helped us navigate through it for a few months before we bought our house :)

Aug 22, 2014

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